Richard Hale and Peter Whitlam
Newly revised to reflect the latest research, yet still highly practical in its focus, this is a book designed to confound a common misconception and demonstrate that target setting is possible within all functions of an organisation and across all sectors.
The new edition includes information on 360 degree feedback and discusses target setting at both individual and team level. It gives clear guidelines supported by real examples and detailed case studies. It shows how to use visualisation techniques, how to integrate targets within competency systems and how to use targets to facilitate change.
ISBN 0 7494 2632 2. 176 pages. Paperback 16 pounds 99p.