Gilbert Probst and Kai RomhartKnowledge management is one of the most important and discussed issues in business today. It concerns how you identify a crucial but under-used strategic asses present within all organisation and exploit it to maximum advantage. This book takes an innovative ‘building blocks’ approach to knowledge management. The authors present a straightforward framework of knowledge-related management processes and analyse each component separately, thus providing a practical and structured tool for assessing the entire range of knowledge-related activities in an organisation. The sound methodology and focus they develop helps readers identify and make sense of the complexities surrounding knowledge management, and begin to chart a path forward.
Published by Wiley ISBN 0471 99768 4 Hardback 24 pounds 95p www.wiley.co.u