Friedman B, Hatch J, Walker DSummarizes the arguments for seeing people as having value, rather than as costs. Describes Arthur Andersen’s method of human-capital appraisal, and includes a selection of short summaries of best practice drawn from Arthur Andersen’s global best-practice database. Includes worksheets and case studies. Gives a generous insight into how one of the world’s leading practices looks at engineering HR: while the consultancy advertises itself in the process, this does not detract from the book’s overall aim. Makes no mention of the acquisition, growth and transfer of knowledge, and the word ‘competence’ does not appear in the index.
Publisher: The Free Press. ISBN: 0684856581. Price: 17 pounds 99p