Wheelan S ADescribes how work groups become teams. Explores how teams in organizations need to be supported through creating expectations of success, setting clear expectations, valuing quality and service, attention to detail and valuing team recommendation and rewarding team performance. Presents four stages of team development: dependence and inclusion, counterdependence and fight, trust and structure and work and productivity. Encourages the process of goal, role and task clarification, the adoption of an open communication structure where all members’ input and feedback are heard, promotes effective problem-solving and decision-making procedures. Advocates the use of conflict management strategies and the role of the leader in facilitating group goal achievement. Challenges the domination of the myth of the charismatic team leader and focuses on some of the core activities of leading teams through the different stages of team development. Shows how the stages of team development can be managed. Constitutes a book that both managers and team members will use.
Published by Sage Price: 13 pounds 99p ISBN: 0761918175