Blanchard K, Carlos J P, Randolph ALooks closely at the three keys to empowerment – sharing information, creating autonomy through boundaries and replacing hierarchy with teams. Employs an easily accessible question and answer format. Outlines the promises and challenges of each step, and provides thought-provoking questions, clear advice and activities that will help the reader create an empowerment culture.
Publisher: Berrett-Koehler ISBN: 1576750604. Spring 2000. Price: 20 US dollars