By Frances HorbieAn indispensable guide to the new techniques for managing knowledge workers. These are the ideas people, whose brain power and experience have become more valuable to their organizations than physical assets. This hands on guide gives managers practical, doable strategies for motivating and keeping knowledge workers. Offers realistic solutions for effectively managing the human side of intellectual capital.
Published by Wiley. ISBN 0471 64318 1. 17 pounds 99p. www.wiley.co.uk Â <http://www.wiley.co.uk>