Book News: May 9th, 2002

By David G. CarnevaleThis book provides valuable insights and useful guidance for those seeking to develop trust in organizations. By identifying the key connections between trust, learning, and high performance, Trustworthy Government shows how to restore trust in contemporary public organizations. David Carnevale explains that trust and distrust are not destiny–they arise from the choices organizations make about how they will be designed and managed. He develops a comprehensive model of trust that goes beyond the management theories of the past, and reveals the actions needed to build higher levels of trust in the workplace. Carnevale explains the concept of trust within an organization and shows how trust influences individual, group, and organizational performance. More important, he shows that trust is at the core of an organization’s success.
Published by , Jossey-Bass. ISBN: 0-787-90062-1. 32 US dollars.