By Diana Whitney and Amanda Trosten-BloomThe book describes a new approach to organizational change that dramatically improves performance by encouraging people to study, discuss, learn from, and build on what’s working, rather than simply trying to fix what’s not. The authors use examples from many different types of organizations to illustrate Appreciative Inquiry (AI) in action. They explain each step in the AI process using actual events, emphasizing the customized, flexible, almost artistic nature of the process. A how-to book but not a manual, which describes the latest ideas and practices in the field of Appreciative Inquiry since its inception in 1985.
Published by Berrett Koehler. ISBN: 1-57675-226-7. 27.95 US dollars.