By Paul R. NivenThe Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard. This results-focused and practical book describes the fundamentals of the Balanced Scorecard concept, advice on how to alter the “geography” of the balanced scorecard to fit public and nonprofit agencies and techniques for developing strategy maps and scorecards throughout the organization.
Published by Wiley. <http://www.wiley.com>. ISBN: 0-471-42328-9. 45.00 US dollars.