By Steve Whiddett and Sarah HollyfordeThe book identifies the key role that competencies have to play in people management processes. The behaviours of all employees are, unsurprisingly, a vital element in their performance and competencies help capture these performance critical behaviours. Using clearly explained processes together with a set of key principles and a checklist, this book will help organisations construct a new framework of competencies or extend an existing framework. It provides practical examples and illustrations to show how competencies can be used to enhance all people management processes: selection; the performance management and appraisal process and the design of training and development at individual and organisational levels.
Published by the Chartered Institute for Personnel and Development. ISBN 1843980126. 26.99 pounds. http://www.cipd.co.uk/bookstore