By Debbe KennedyThe author focuses on how-to develop support for change in organizations, including leadership, sponsorship, manager conviction and buy-in from everyone involved. It includes action strategies, stories, insights and ideas for what and how to gain acceptance of the need for change and understanding of its implications in seven key areas that influence organizational effectiveness.
Published by Berrett Koehler. ISBN: 1-58376-119-5. 10.95 US dollars.