By Earl Carter and Frank McMahonEmployee under-performance is expensive, time-consuming and bad for morale. This book is essential reading for managers who want to improve employee performance. Drawing upon the authors’ experience of developing a risk management approach to people management, the book covers all the tools required for implementing a performance management system and includes setting the scene for workplace coaching, conducting formal reviews and what to do when the response to the coaching is inadequate. The theory is illustrated by case studies.
Published by Kogan page ISBN: 0749444649 17.09 pounds