The guide from the Audit Commission and the Improvement and Development Agency summarises the key messages from the Performance Management, Measurement and Information project. It aims to raise awareness and understanding of the subject and promote its effective use among council managers. It describes an effective performance management system and the culture needed to make it work. It outlines improvements achieved in many councils and how performance management can accelerate that improvement.The guide includes setting a vision and priorities, planning for success for corporate and service plans, targeting improvement and the performance measurement framework. It highlights a range of tools, guidance and case studies developed through the Performance Management project.
The guide is available at: http://www.idea-knowledge.gov.uk/idk/aio/4810918