By Larry DresslerConsensus is described as a cooperative process in which all of a group’s members develop and agree to actively support a decision. The author shows how to prepare for a successful consensus-building process, sets out a step-by-step approach through that process, and offers tips for success and traps to avoid.
He argues that to bring about real change, it can’t be done through decree, pressure, permission, or even persuasion. Sustained change comes when people are passionately and personally committed to a future that they have helped to shape. To turn the organization’s cynics into owners they need to be given a voice in the decisions that impact their work.
Published by Berrett Koehler. ISBN – 10: 1576754197. 12.00 pounds.