Editor: Peter F. Drucker, Leader to Leader Institute
With Peter Drucker’s five essential questions and the help of five of today’s thought leaders, this book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change how the work is done, helping to lead the organization to an exceptional level of performance.
What is your mission is the first question and it was put to hospital administrators responsible for an emergency unit. The answer given was “health care.” But the hospital does not take care of health, it takes care of illness. Eventually a simple answer emerged. The emergency unit was there to give assurance to the afflicted. The function of a good emergency unit in the community was to tell eight out of ten people there was nothing wrong with them that a goodnight’s sleep wouldn’t fix.
The process of thinking through this and the other four questions is a powerful way of taking a different view of the organization.
Publish by Wiley. ISBN:0470227567. 7.99 pounds