By Julie B. Olson-Buchanan and Wendy R. Boswell
This book integrates findings from research and practice to identify practical, evidence-based recommendations for preventing and fully addressing systemic workplace mistreatment.
The authors focus on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures. They create a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labour relations and labour economics.
The book will enable readers to identify best practices for resolving mistreatment occurrences, and for creating a civil workforce and preventing recursive mistreatment.
Published by Wiley-Blackwell. ISBN: 978-1-4051-7713-9. Cost £45.00