By Rosalind Armson.

This book is about dealing with messes, sometimes known as ‘wicked problems’. Messy situations are fairly easy to spot because they are difficult to define and it’s hard to know where to start. Examples of messes might include the healthcare system in your country, dealing with a family break-up, or exploring change and making it happen in your organisation.

Systems Thinking offers a range of good ways to approach these situations and unravel them. Rosalind Armson is one of the world’s foremost teachers and practitioners of Systems Thinking, and her remarkable book explains how these messes happen and what to do about them. Specifically, she sets out a series of sophisticated and challenging – but practical and easily learned – skills and techniques for thinking better when you’re ‘in a mess’.

Whether you’re new to Systems Thinking or have long experience, the book invites you to develop your skills through working with your own messy situations. It’s written for managers, project managers, team leaders, ‘change leaders’, strategists, policy makers and concerned citizens as well as university students from a broad set of disciplines. Organisations and readers in education, healthcare, environmental management, IT planning and social care are just a few of those likely to find it helpful.

Published by Triarchy Press. ISBN: 978-1-908009-36-4. £19.50