Jeremy Hope, Dr Peter Bunce and Franz Röösli argue that success comes from harnessing the knowledge and creativity of everyone concerned, especially those that work at the interface between the organization and its customers. They also know that their budget-driven management processes are too slow, rigid and expensive and encourage the wrong behaviour. But leaders are on the horns of a dilemma. How do they empower their people and adapt to change without losing control?
The authors illustrate how managers can find ways within their existing network and organization to achieve sustainable, long term growth.
This book is about rethinking how we manage organizations in a post credit crunch world where innovative management models represent the only way forward. Above all The Leader’s Dilemma is about learning how to change organisations – based on best practice and innovation drawn from leaders world-wide.
Published by Jossey-Bass. ISBN 978-1-119-97000-2. £19.99