In this book Bill Catletteand Richard Hadden describe ways to foster happier employees for a healthier bottom line.

Managers could learn a lot from a message echoed by generations of dairy farmers: “Contented cows give better milk.” This book is not a management tome. In this fully revised and expanded edition to a book which positively makes the case that treating people right is one of the best things any organisation can do, Contented Cows Still Give Better Milk offers sound, practical advice for those who know that their reputation as an employer is as important as bandwidth.

The authors offer updated case studies and new examples from on-site research in a number of real organizations, as well as inspiring examples of organisation that know how to do it right . . . and few that didn’t.

They offer fad-free prescriptive advice informed by the authors’ combined four-plus decades of training and consulting with thousands of managers and employees, conducting employee engagement surveys, and translating the attendant learning to management audiences in a form they can appreciate and use.

Published by Wiley. ISBN: 978-1-1182-9273-0. £16.99