BETTER WITH AGE: REFORMING THE FUTURE OF LOCAL SOCIAL CARE FOR OLDER PEOPLE

Abstracts: April 6th, 2009

The UK will only be able to pay for future social care for older people by introducing a radical new ‘combined’ social insurance scheme according to a report from the think tank New Local Government Network.

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BETTER CUSTOMER CARE

Abstracts: April 1st, 2009

A single set of arrangements for dealing with complaints across NHS and adult social care starts operating on 1 April 2009. It gives organisations the flexibility they need to deal with complaints effectively. It will also encourage a culture that seeks and then uses people’s experiences to improve care. The current complaints systems are being reformed because many problems took too long to resolve, the processes were bureaucratic and services didn’t try to systematically learn from mistakes.

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TRANSFORMATION AND EFFICIENCY SAVINGS

Abstracts: March 30th, 2009

Chris Wormald, Director General of Local Government and Regeneration at DCLG sets out his views on transformation and efficiency in the interview on egovtv.tv, the online television channel for public service modernisation.

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UNDERSTANDING THE ROLE OF DEPRIVED NEIGHBOURHOODS

Abstracts: March 25th, 2009

Deprived neighbourhoods fulfill different functional roles and successful policy intervention and strategy development requires an understanding of these different roles.

This paper from Communities and Local Government sets out a framework for gaining a better understanding of those roles. The research examined migration data for people moving into and out of deprived areas. From this data four types of areas were identified.

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ENTREPRENEURIAL SCHOOLS GET PRINTING

Abstracts: March 23rd, 2009

This programme is now available to view on egovtv.tv, the online television channel for public service modernisation. It describes how Portsmouth Grammar School and the Kings’ School in Winchester are harnessing the creative and entrepreneurial skills of their students and making huge savings on the cost of large-scale printing with an Eduprint and HP Designjet solution.

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CHALLENGING PERSPECTIVES: IMPROVING WHITEHALL’S SPATIAL AWARENESS

Abstracts: March 18th, 2009

By Chris Leslie and Nick Hope.

The Government’s Regional Ministers should be given new powers and status according to a report from the New Local Government Network. It calls for Regional Ministers to be appointed full time Ministers of State. Currently Regional Ministers have no official support for their role and have to combine it with their other ministerial duties.

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EXTENDED SCHOOLS SURVEY

Abstracts: March 16th, 2009

The survey sought the reaction of parents and pupils to extended schools which offer access to a wide range of services from 8am to 6pm, 48 weeks a year. The core offers include study support, play and recreation, sport, music, arts and crafts and other special interest clubs, volunteering and business and enterprise activities.

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ROLE OF PARENTS IN RAISING STANDARDS

Abstracts: March 11th, 2009

Findings from research by the Department for Children Schools and Families revealed that most parents presumed that school standards were generally declining and the Government had subsequently pledged funds to mitigate this problem. They were also unaware that there was a role for parents in raising standards.

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TRANSFORMATIONAL GOVERNMENT PROGRAMME

Abstracts: March 9th, 2009

This programme is now available to view on egovtv.tv, the online television channel for public service modernisation. It describes how Northamptonshire County Council are delivering more efficient and citizen focused services with the Transformational Government Accelerator programme created by Microsoft.

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LINKAGE PLUS: BENEFITS FOR OLDER PEOPLE

Abstracts: March 4th, 2009

Currently there are 20 million people in the UK aged over 50 and the over-60s now out-number those under 16. This growth in the number of older people has coincided with support being increasingly directed towards the most needy. Assistance that supports the continued wellbeing and independence of the wider older population has steadily declined. This document from the Department for Work and Pensions describes how the LinkAge Plus pilot programme is seeking to adddress the problem.

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