NEW DEAL FOR COMMUNITIES: AN OVERVIEW OF CHANGE

Abstracts: November 11th, 2009

This new report gives an overview of changes resulting from the New Deal for Communities Programme which is designed to narrow gaps between the 39 most deprived localities and the rest of the country.

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BUSINESS TRANSFORMATION IN BIRMINGHAM

Abstracts: November 9th, 2009

This programme is now available to view on localgov.tv the online television channel for public service modernisation. It reviews the way that Birmingham City Council is delivering an ambitious Business Transformation Programme which is set to achieve over £1 billion cashable savings within 10 years.

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DATAVIZ: IMPROVING DATA VISUALISATION FOR THE PUBLIC SECTOR

Abstracts: November 4th, 2009

Effective visualisation of data can help in the exploration and understanding of data, as well as in communicating that understanding to others. Data visualisation is particularly useful in the analysis process because it helps in the exploration of datasets to identify patterns, associations and trends. Good visualisation can be seen as a central tool in carrying out analysis.

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PERFORMANCE INDICATOR FROM SATISFACTION SURVEY

Abstracts: October 29th, 2009

This Place Survey of people’s satisfaction is a performance indicator for public services. It summarises what people think about the quality of local services and the priorities for their local area.

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TRANSFORMING RECORDS MANAGEMENT

Abstracts: October 29th, 2009

This programme is now available to view on localgov.tv the online television channel for public service modernisation. It describes how the records management system at Walsall Manor Hospital has been transformed with the introduction of a 3M File Tracking system.

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BENEFIT APPLICATION FORM CUTS OVERPAYMENTS

Abstracts: October 21st, 2009

This programme is now available to view on localgov.tv the online television channel for public service modernisation. It describes how Arun District Council, North Tyneside Council and Wealden District Council cut overpayment of benefits by £100,000 through the introduction of an intelligent electronic application form.

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LONG TERM CONDITION PATIENTS GET INFORMATION PRESCRIPTIONS

Abstracts: October 19th, 2009

Some patients with long term conditions, such as heart disease or asthma, have been entitled to personal care plans. But care plans will become compulsory by the end of 2010. The Department of Health has issued guidance on Information Prescriptions which guide people to sources of information to allow them to feel more in control and better able to manage their condition.

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THINK FAMILY TOOLKIT

Abstracts: October 14th, 2009

This toolkit sets out some of the ways in which best practices can be developed ‘on the ground’ and represents an important step towards setting out how Think Family can be made a reality in day-to-day practice.

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INNOVATIVE PROGRAMME DELIVERS SAVINGS IN LANCASHIRE

Abstracts: October 12th, 2009

This programme is now available to view on localgov.tv the online television channel for public service modernisation. It describes an innovative Business Improvement Programme at Lancashire County Council which is delivering efficiency savings across back office services and improving citizen access to frontline services.

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TEACHERS WORKLOAD SURVEY

Abstracts: October 7th, 2009

The 2009 teachers’ workload survey provides data on the hours and working patterns of teachers in maintained primary, secondary and special schools.

Most categories of teacher continue to report working over 50 hours per week. Working hours reported by primary heads in 2009 are still lower than in 2000 but have been increasing since 2005. The working hours reported by primary deputy heads have decreased since 2000. The number of hours worked by primary classroom teachers were lower than in 2000, but they have not decreased significantly since 2003.

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