LOCAL ACTION: A GUIDE FOR COMMUNITIES WORKING WITH COUNCILLORS

Abstracts: September 15th, 2010

Community groups and organisations have an important role to play in influencing policies, decisions, and services, particularly those that affect the most marginalised and disadvantaged. Councillors, as representatives of local people, are natural allies in achieving many of our goals.

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BENEFTIS FROM A SINGLE VIEW OF THE CUSTOMER

Abstracts: September 8th, 2010

This programme is now available to view on localgov.tv the online television channel for public service modernisation. It shows how councils can save up to £1 million each year by reducing benefit fraud and improving the efficiency of enquiry handling by bringing together data from different sources to create a single view of the customer.

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NEW APPROACH TO EFFICIENCY SAVINGS

Abstracts: September 1st, 2010

The Commissioning Support Programme offers a new approach to efficiency savings. A new Outcomes and Efficiency programme will support local authorities as they make significant cuts in their budgets for services to children and young people. The Programme provides free access to materials applicable across all services to children, young people and their families for local authorities and their partners.

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MARTHA LANE FOX INTERVIEW

Abstracts: August 17th, 2010

In this interview, UK Digital Champion Martha Lane Fox, explains how the 2012 campaign aims to get more people on line and significantly reduce the 10 million people who have no access to the Internet at the moment.

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TRANSFORMING INFORMATION ACCESS

Abstracts: August 11th, 2010

This programme is now available to view on localgov.tv the online television channel for public service modernisation. It describes how the London Borough of Hackney is set to save £3.5 million and transform information access by swapping paper files for an electronic document and records management system.

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RECOVERY AND GROWTH IN RURAL ENGLAND

Abstracts: August 9th, 2010

This report from the Commission for Rural Communities sets out findings from research which looked for signs of growth and barriers to growth that need to be tackled.

The report concludes that there is a clear message that for most rural areas economic recovery is underway. The evidence to support this includes falling numbers of Job Seekers Allowance claimants, increased numbers of rural authorities with more claimants leaving than registering for JSA, rising levels of business confidence and also new enterprise start-up rates.

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POSTCODE SELECTION

Abstracts: August 4th, 2010

Research commissioned by the Department for Work and Pensions found that in some cases employers do use information shortcuts to screen applicants. This is particularly true where employers receive large numbers of job applications. Rejecting those from particular post codes makes the task of short listing and selection more manageable.

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TACKLING CRIME

Abstracts: August 2nd, 2010

This programme is now available to view on localgov.tv the online television channel for public service modernisation.

Local authorities need to educate their citizens to protect themselves against crime, according to Gloria Laycock, Director of the Jill Dando Institute for Crime Science at UCL.

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TACKLING CLIMATE CHANGE AT THE LOCAL LEVEL

Abstracts: July 28th, 2010

This programme is now available to view on localgov.tv, the online television channel for public service modernisation. It discusses how councils can take a holistic approach to tackling climate change at a local level.

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LISTEN, PARTICIPATE, TRANSFORM: A SOCIAL MEDIA FRAMEWORK FOR LOCAL GOVERNMENT

Abstracts: July 26th, 2010

This paper from the Young Foundation is intended to support councils interested in using social media, by presenting a simple and practical framework on which to base social media activity.

Impending budget cuts mean that local government will need to change the way it works, largely moving away from a model of delivering services to and for people, to a model of delivering services with people. Public servants will be required to build new relationships with citizens. These relationships will help support civil society in responding to inevitable challenges.

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