Can the Hollow State be Good Government?
Christopher D Foster and Francis J Plowden.
This is a comprehensive account of the changes that have taken place in British government in recent years. It argues that (and explains why) there has been a general decline in competence and ability to deliver good government.
Local Authorities and Non-elected Agencies.
Chris Palmer. University of Central England.
This report investigates the different roles local authorities adopt in relation to non-elected agencies and factors that influence. Drawing on a number of examples of current practice the report poses a series of questions authorities need to consider in determining future policy towards these bodies.
Business Planning is an essential tool for managing resources such that service delivery is maximised. This book sets out the process of business planning and how it can be used within a public sector environment. It includes topics such as undertaking SWOT analysis, establishing aims and objectives and building future strategies. The book includes self development exercises and illustrative examples.
Rohan Collier
This book gives practical advice on how organizations delivering a service to the public can meet the needs of different groups of people. Using examples from the private, public and voluntary sectors, Rohan Collier explains how to develop and implement equalities policies which effect real change. She argues that to be successful, an organization must know and address the different needs and interests of its customers or clients; and the only way to fully understand the needs of a diverse public is to take account of equalities issues.
Peter Anthony
“This is a very thought-provoking book…Managers and academics alike will find their ideas of corporate culture challenged and broadened by Anthony’s critical assessment of the utility of corporate culture as the key to superior organizations.” – Personnel Psychology
Alan Lawton
Open University Business School.
This is an accessible introduction to the role of ethics in public services management. It is written for new and experienced managers, undergraduate and postgraduate students of the public services.
Carol Lupton, Stephen Peckham and Pat Taylor
Social Services Research and Information Unit, University of Portsmouth; Institute for Health Policy Studies, University of Southampton; Faculty of Health and Social Care, University of the West of England.
Read more on Managing Public Involvement in Healthcare Purchasing…
Linda Keen and Richard Scase
Lecturer in Management, University of Kent at Canterbury; Professor of Sociology and Organizational Behaviour, University of Kent at Canterbury.
Local government in Britain is undergoing fundamental transformation. This book explores the impact of these changes upon the attitudes, behaviour and job satisfaction of the managers most affected by them. On the basis of a detailed review of recent research findings and theoretical debates, it outlines the major changes affecting local government organizations and the duties and responsibilities of those working within them. This provides the context for a detailed empirical case study which explores the extent to which a rhetoric of ‘new managerialism’ is supported by a reality of change.
Read more on Local Government Management – The Rhetoric and Reality of Change…
Policy Networks, Governance and Accountability.
RAW Rhodes Professor of Politics, University of Newcastle.
This book provides a challenging reinterpretation of changes in central, local and European Union government and is an helpful aid to the understanding of government and governance. It emphasises the inability of the ‘Westminster model’, with it accent on parliamentary sovereignty and strong executive leadership, to account for persistent policy failure; the ‘hollowing out’ of British government from above (the European Union), below (special purpose bodies) and sideways (to agencies). It contains sections on Reinventing Whitehall and The Changing Face of Local Government.
From Deloitte & Touche
Business on the Internet is set to undergo a period of major growth. Within two years, many businesses will be conducting more than half their transactions over the Internet, as e-commerce grows by 30% the study says. So far the benefits are largely unrealised, but this is about to change. Banking, retailing and energy are already aggressively embracing the new medium, along with the public sector.
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