By Josh Bernoff and Ted Schadler
In Empowered, Josh Bernoff and Ted Schadler provide real-world examples of how innovative leaders, and their teams, use technology to solve customer problems. We call them HEROes — highly empowered and resourceful operatives. They’re people like John Bernier and Ben Hedrington at Best Buy, who built an army of 2,500 tweeting employees to reach out to customers online.
By Jim Collins
‘We must reject the idea – well-intentioned, but dead wrong – that the primary path to greatness in the social sectors is to become “more like a business”.’
By Charlene Li
“Be Open, Be Transparent, Be Authentic” are the current leadership mantras – but organisations often push back. Traditionally the concept of control predominates, but the new world order demands openness.
Read more on OPEN LEADERSHIP: HOW SOCIAL TECHNOLOGY CAN TRANSFORM THE WAY YOU LEAD…
This overview and compendium published by CIPFA looks at the issues and possible approaches to evaluating partnerships and how to answer the question ‘does partnership represent a good value-for-money solution?’
The term partnership covers a broad spectrum of meaning. The publication looks only at partnerships that are not underpinned by a contract and which are commonly described as either advisory, strategic or executive. CIPFA’s Financial Management Panel has reviewed existing literature and guidance to provide an overview on how to approach the evaluation of partnerships and a number of organisations have contributed additional resources developed for their own partnership reviews.
Not only does benchmarking tell an organisation how it performs, but also how much better it should perform. As the squeeze on the public finances tightens, money must go further. For top management, it explains the strategic approach of relationships with partners and how benchmarking with them can become a process of continuous improvement.
By Craig and Patricia Neal.
‘Meetings are a waste of time’ is a sentiment many of us share, which is tragic, because meetings bring us together as human beings. To achieve the kind of meaning or breakthrough results most of us really yearn for when we gather, the key quality needed is authentic engagement: a genuine expression of what is true for us, and an attentive listening to what is true for others. Why it so often eludes us can be a matter of habit, distrust, lack of attention, or fear.
Read more on THE ART OF CONVENING: AUTHENTIC ENGAGEMENT IN MEETINGS GATHERINGS AND CONVERSATIONS…
By Claudia Wood, Eugene Grant
The link between disability and poverty is well established. High levels of unemployment and unstable and low paid employment means disabled people are more likely to live below the poverty threshold and be dependent on benefits as a proportion of their income. Increased unemployment and a range of welfare and public service cuts following the economic downturn has only exacerbated the situation, with disability benefit claimants set to lose £9 billion in benefits over the course of the next Parliament.
With the country facing a record Budget deficit and less money available for investment in regeneration, a new approach is needed to ensure that local economies prosper, parts of the country previously over-reliant on public funding see a resurgence in private sector enterprise and employment, and that everyone gets to share in the resulting growth.
This guide describes a different approach to regeneration which is localist, putting residents, local businesses, civil society organisations and civic leaders in the driving seat and providing them with local rewards and incentives to drive growth and improve the social and physical quality of the area.
This report analyses the challenge that communities face in the north west region. It was commissioned by North West Together We Can and delivered by the Centre for Local Economic organisations. The CLES identified the key roles for community anchor organisations in their localities and the approaches and linkages which are important in delivering results in the face of some of the challenges facing contemporary society.
The core message of this independent report to Her Majesty’s Government by Graham Allen MP, is that it is the approach which offers a real opportunity to make lasting improvements in the lives of our children, to forestall many persistent social problems and end their transmission from one generation to the next, and to make long-term savings in public spending.
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