by Blanchard, Kenneth H.
The One Minute Manager
Teaches the reader how to become a flexible and successful leader, fitting one’s style to the needs of the individual and to the situation at hand, and using the “one-minute” techniques to enhance the management and motivation of others. 

David Casey
“This is an interesting and useful book written by a leading and widely respected consultant and learning facilatator.”
- Human Resource Management Journal
“…the concepts and cases are fascinating… extremely thought provoking…well worth buying.”
- Action Learning News
“…tightly written, based on experience in many public and private organizations, from international computer giants to local government, hospitals and schools. 

by Mullins, Laurie J.
This work describes how the structure of an organization and the people who work in it affect each other. It shows how organizations can be more effective by making better use of their staff. An ELBS/LPBB edition is available.
Price:£23.99 Format: Paperback No. of Pages:752Size (in mm):246 x 189 Publisher: Pitman Date Published: Jan 1996 Category: Management and Business Administration Dewey No.:658.4

Can the Hollow State be Good Government?
Christopher D Foster and Francis J Plowden.
This is a comprehensive account of the changes that have taken place in British government in recent years. It argues that (and explains why) there has been a general decline in competence and ability to deliver good government.
Ministers are increasingly overloaded, their long-standing relationships with civil servant have altered and the power of Parliament has declined. 

Local Authorities and Non-elected Agencies.
Chris Palmer. University of Central England.
This report investigates the different roles local authorities adopt in relation to non-elected agencies and factors that influence. Drawing on a number of examples of current practice the report poses a series of questions authorities need to consider in determining future policy towards these bodies.
Local Government Management Board 0171 296 6600 Ref: MS0196

Business Planning is an essential tool for managing resources such that service delivery is maximised. This book sets out the process of business planning and how it can be used within a public sector environment. It includes topics such as undertaking SWOT analysis, establishing aims and objectives and building future strategies. The book includes self development exercises and illustrative examples.
HB Publications. 0171 428 9001

Rohan Collier
This book gives practical advice on how organizations delivering a service to the public can meet the needs of different groups of people. Using examples from the private, public and voluntary sectors, Rohan Collier explains how to develop and implement equalities policies which effect real change. 

Peter Anthony
“This is a very thought-provoking book…Managers and academics alike will find their ideas of corporate culture challenged and broadened by Anthony’s critical assessment of the utility of corporate culture as the key to superior organizations.” - Personnel Psychology
Does the management of culture provide the key to a commitment to excellence? 

Alan Lawton
Open University Business School.
This is an accessible introduction to the role of ethics in public services management. It is written for new and experienced managers, undergraduate and postgraduate students of the public services. 

Carol Lupton, Stephen Peckham and Pat Taylor
Social Services Research and Information Unit, University of Portsmouth; Institute for Health Policy Studies, University of Southampton; Faculty of Health and Social Care, University of the West of England.
Public involvement is a key theme within the post-reform NHS, with a growing emphasis on involving people in healthcare decision-making, improving accountability to the public and developing a stronger focus on the consumer or user of services.