IMPROVING PUPIL BEHAVIOUR THROUGH A RESTORATIVE PROCESS

Features: March 5th, 2010

By Wendy Woodcock

The behaviour of pupils in schools is not improving. The traditional response to bad behaviour is exclusion, but the number of exclusions remains constant each year and many pupils are excluded more than once. The author describes an alternative restorative approach which has proved effective in resolving conflict and improving behaviour.

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HELPING SCHOOLS REALISE THEIR POTENTIAL

Features: February 26th, 2010

By Chris Davies

Education, like other parts of the public sector, is entering a new era of budget restraint. The task of improving standards has become more challenging, but there are ways to respond to the challenge. The author describes what school leaders can do to get the most out of scarce resources and the support that is available to do it.

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TAKING TOTAL PLACE FORWARD FROM PILOT TO MAINSTREAM

Features: February 25th, 2010

Across the country pioneering project teams have found out how public money is spent in their area and then looked in detail at how services could be improved at a lower cost. The new approach of focusing on what happens in a place across all public service boundaries and then getting together to find better ways of doing things has been proved beyond doubt. This has not been easy, but the greater challenge lies ahead. People in Whitehall and town halls together with colleagues in the health service, the police and other public bodies have to find ways to take forward the idea of Total Place.

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PUBLIC SECTOR SHOULD WISE UP AND TAKE THE ‘SOCIAL MEDIA PLUNGE’

Features: February 19th, 2010

By Rob Marcus

The public sector, councillors and MPs are lagging behind other European countries in the uptake of social media initiatives. The author looks at the benefits social media has to offer to councils and local and national politicians.

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DOING MORE FOR LESS IN BIRMINGHAM

Features: February 18th, 2010

Total Place is about mapping public expenditure in a locality and identifying efficiencies through partnership working. Birmingham is a city of a million people and a financial mapping exercise led by Be Birmingham, Birmingham’s local strategic partnership, identified over £7.5 billion of public investment coming into the city each year.

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PUBLIC SECTOR NEEDS TO PREDICT THE FUTURE NOT JUST MEASURE IT

Features: February 12th, 2010

By Richard Broad

The greatest use of information across the public sector is to record what happened in the past. But business analytics opens up a whole range of possibilities for using the same information as a means to predict and prevent. The author argues for a culture change that values information as highly as people, property and pounds and uses it to look forwards as well as backwards.

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KEEPING IT IN THE FAMILY

Features: February 5th, 2010

By Robert Fitzgerald

Children’s services are changing with the move from dealing with children as individuals to looking at the child’s living situation as a whole. By reviewing the wider family dynamics and context it is possible to arrive at a more holistic and meaningful view of the child’s real needs. Integrated Children’s System (ICS) have been developed to support frontline staff and managers to record and analyse information for an individual child. The author explains how this technology can make a difference.

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POLICE GET SUPPORT FROM RELIABLE DATA

Features: January 29th, 2010

By Alister Humphreys

The problem with data collected by police officers is that it can be incomplete or just wrong. Sometimes people give false information and sometimes errors creep in. The author explains how by linking to other databases the new data can be cross checked and amplified to give an accurate and fuller picture.

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HEALTH SERVICES SAY ‘YOU’RE WELCOME’ TO YOUNG PEOPLE

Features: January 22nd, 2010

By Richard McKie

Talking about health issues with young people can be difficult, particularly those issues that are sensitive. Youth workers are often the first point of contact so they need to have a good understanding and a knowledge of how best to deal with the issues. The Department of Health’s programme ‘You’re Welcome’, which is backed up with e-learning packages, aims to spread best practice.

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TOTAL PLACE: A MODEL FOR FUTURE BUSINESS?

Features: January 21st, 2010

By Richard Ellis and Steve Heappey

AS our final report nears completion, we are confident this Total Place pilot will deliver a slew of service improvements over the short and medium term.

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