ANALYSTS PREDICT CLOUD COMPUTING WILL BRING DRAMTIC CHANGE

Headlines: May 24th, 2011

The UK Business Process Services market is predicted to grow annually at 7 per cent. The main reason for the increase is the advent of cloud computing.

TechMarketView, a leading IT analyst firm, has increased its November 2010 UK BPS market growth forecast for 2011 from 4.2 per cent to 5.3 per cent. The analyst firm raised its forecast in light of more positive news coming from the industry and some significant new contract awards. The UK BPS market is expected to reach a value of £6.6bn by 2014.

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HIGHLY MOBILE ARMED FORCES CHILDREN NEED BETTER SUPPORT SAYS OFSTED

Headlines: May 23rd, 2011

Ofsted has warned that service children who face regular moves from home and school can suffer high levels of anxiety and stress when their parents deploy to armed conflicts.

Ofsted inspectors found that the stress experienced by service children as they move from school to school was made worse by poor systems for the transfer of children’s records between schools. Traansfers were not co-ordinated and important information was delayed or did not arrive at all.

A key shortcoming was that there is no accurate single database of Service children or effective system to track their movements. There was also generally a lack of continuity of support and provision for children from Service families as they move between schools, heightened in areas where small numbers of Service children were being catered for and where there was less understanding of their needs.

The report, requested by the Ministry of Defence, also found that Service children were potentially susceptible to social and emotional disturbance while a parent or other family member was on active deployment.

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BIG SOCIETY SIGNS UP 100,000 DIGITAL VOLUNTEERS

Headlines: May 20th, 2011

The Cabinet Office has signed up 100,000 Big Society ‘Digital Champions’ to help millions of adults get online by the time the Olympics comes to Britain.

The champions are employees and users of services. They include 23,000 volunteers from Age UK, 21,000 from John Lewis, 10,000 from Beatbullying and 5,000 from Public libraries.

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INNOVATION SET TO REPLACE PRIVATISATION IN PUBLIC SERVICE REFORM

Headlines: May 19th, 2011

The re-think on public service reform away from privatisation has brought innovation back to the agenda. Ministers now have evidence that innovation is a viable alternative.

The Bedfordshire Total Place partnership is taking forward initiatives that evolved from work done in pilot projects in 2009/10 that showed eliminating duplication of effort could improve services and cut costs. The Total Place pilot showed that two per cent of persistent offenders are responsible for almost a third of crime committed in the county and the average cost of dealing with these offenders is around £500,000 each per year. An integrated offender management model is being launched in the summer and it will bring together representatives from all justice organisations on one site.

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PUBLIC SERVICE INNOVATION IMPAIRED BY REFORM POLICY AND SPENDING CUTS

Headlines: May 18th, 2011

The Work Foundations warns that coalition policy is failing to deliver the public service innovation that could dramatically boost value for money.

The Foundation’s report argues that the private sector should be used as a model rather than a substitute for public service innovation. It warns that a narrow focus on cuts and the ‘outsourcing’ of innovation to the private sector risks neglecting the potential of the public sector itself. Instead, the coalition should use the lessons of the private sector to reach a better understanding of how public spending can support innovation and boost value for money through investment, networks and nurturing innovation ‘ecosystems’.

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MORE SUPPORT FOR PUBLIC SERVICE REFORM AND BIG SOCIETY

Headlines: May 17th, 2011

Public service reform and the Big Society are relying on mutuals to deliver services. The launch of a one stop shop for advice and help will boost growth.

The Co-operative Group, the UK’s biggest mutual organisation, has launched a one stop shop to give a full range of practical assistance and advice on mutuals from the early stages of thinking through appraisal and implementation to the first full year of trading.

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MPs CALL FOR CULTURE CHANGE IN PASSENGER CARE

Headlines: May 12th, 2011

The severe weather conditions in December 2010 brought chaos to road, rail and air transport across the UK. The Transport Select Committee investigation found widespread evidence of a weak passenger care culture and has called for change.

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PUBLIC SECTOR PAY CONTINUES TO GROW – WHEN BANKER’S BONUSES ARE INCLUDED

Headlines: May 10th, 2011

Despite pay freezes, recruitment bans and efficiency savings, public sector pay kept rising until December 2010. This is the conclusion of Policy Exchange, the think tank for new politics, following a scrutiny of statistics from the Office for National Statistics. The figures give cause to revise the proverb: there are lies, damned lies and statistics from ONS.

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PUBLIC SERVICE VISION SUFFERS ANOTHER SETBACK

Headlines: May 5th, 2011

The u-turn away from creating a level playing field so that private companies could bid for public services has run into more turbulence. A report from Co-operatives UK claims that the building blocks for turning public services into mutuals are not yet in place.

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PRIVATISATION U-TURN RESHAPES VISION FOR PUBLIC SERVICES

Headlines: May 4th, 2011

The coalition government has rowed back from its radical plan to allow private industry to run schools, hospitals and council services, such as parks and adult care. Publication of the White Paper ‘Open Public Services’ has been delayed since March 2011 and it is now going through another re-draft stage to reflect the latest thinking. The plan to extend the delivery of services to third sector organisations, including charities and mutuals, run by former public service employees, is expected to go ahead.

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