Employment Service Direct, the telephone helpline launched in January 1999, has found jobs for 30,000 people. The jobline supplements the work of 1000 Job Centres.
When a jobseeker rings the 0845 6060234 jobline the call is immediately connected to a member of one of over 100 Employment Service Teams that have been set up across the country to operate the service. Specially trained Job-Matching Advisers have immediate access on-line to the Employment Service’s jobs database, which at any time holds some 300,000 vacancies which employers are seeking to fill.
For the job seeker the service not only eliminates a visit to the Job Centre, it also cuts out the wait in the queue. Employers benefit because the service helps them fill their job vacancies quickly and effectively.