A Local Government European sponsored project has won the Silver Standard in the 1999 British Diversity Awards. The project involved Bristol City Council, The Employers Organisation for Local Government and the TUC, representing four trades unions.The project succeeded in providing Bristol residents with more flexible services, whilst allowing employees a greater choice over when and how long they worked. As a result of flexible working, services are now available outside normal hours. For employees it has made it easier to balance the demands of work and home life. Examples of flexibility include working later each day being compensated by a regular morning off and two late evening attendances compensated by one day off each fortnight.
The project provides an example of good practice which other councils can draw on in responding to the growing ‘convenience culture’ and in meeting the challenge of Best Value.