Headlines: January 24th, 2000

Since 1996 the civil service has been working towards a target that by 2000 its many and varied organisations employing half a million people will receive Investors in People accreditation. The latest report from the Cabinet Office shows that as the new year started, bodies employing 80% of civil servants had secured accreditation.This shortfall has resulted mainly from under estimating the time required to complete the accreditation process, which in some cases was viewed as polishing up training and development arrangements. Securing recognition is much more fundamental and frequently requires a cultural change because it involves rethinking how the organisation and its people are managed. A particular difficulty which has proved time consuming is the requirement that people at all levels should be involved in how their departments’ and agencies’ policies and services are delivered.