Joined up working is a long way from becoming the accepted way of doing things, but it is often the only way to get customer focus. Central departments have made little progress and most Best Value plans of local councils don’t mention it. Publicnet has found that it is happening at the local level, but usually without any publicity.Oxfordshire County Council’s ‘Crossing the Boundaries Pilot Group’ is providing a seamless interactive channel for all consumer needs and concerns. It is developing communication links between local communities, enforcement agencies, ombudsman and arbitration schemes and local and central government.
Five local authorities are collaborating and each contributing 5000 pounds.The ‘Positive Intervention Enrichment Links’ project in County Durham, is supporting young people who are uninterested in education and disrupting the education of their peers. A multi-agency approach provides a range of services and supports out of school activities. There is a creche for school-aged mothers and group work.
A partnership between Bernardos and the councils of Clackmananshire, Falkirk and Stirling, together with police and other agencies, challenges offending behaviour of young people. The project team works with up to 20 young people and their families at any one time.
Bradford NHS Trust has introduced a Treatment Service as an alternative to hospital care for people with acute and severe mental health problems. It delivers psychiatric care in a non-institutional setting, such as in people’s homes. An 18-strong multi-disciplinary, multi-cultural team of health and social care professionals delivers this crisis intervention service, on a 24-hour, seven-day-a-week basis.
Publicnet is searching for examples of joined up working so that ideas can be shared across professional boundaries. If you are involved in a joined up project or know where joined up working is being pioneered, please