Headlines: May 11th, 2001

Liverpool City Council is claiming to have opened the country’s biggest one stop shop so far. The Victorian ‘Municipal Building’ – originally designed for a centralised collection point for taxes – has been refurbished to accommodate twenty professional advisors handling everything from planning applications to social services queriesAlso housed in its 860 square metres of space are video-conferencing facilities for people to speak to experts and internet touch-screens for those who want to find out information for themselves.

There are six fast track windows for people and an express lane to help process the one thousand visitors expected per day.

Link: www.liverpool.gov.uk