Headlines: August 20th, 2001

GPs in Scotland says that NHS 24 will be successful in that country if it learns from the mistakes of the earlier launch in England of NHS Direct.GPs in Scotland have been closely involved in developing the service, which builds on the existing out-of-hours services they already offer.

According to the BMA, they see the potential for NHS 24 to provide a useful service to patients and reduce some of the demand on GP practices.

However the doctors’ organisation stresses that ongoing evaluation of NHS 24 will be vital to satisfy remaining concerns – over how the service will recruit the high quality staff it needs to be a success and whether it will prove to be a cost-effective use of resources.