The ‘Implementing e-Government’ statements presented by local councils to the Department for Transport, Local Government and Regions by the July deadline reveal a gulf between those at the front and the others. The statements map out visions for modern service delivery and how they plan to get there.Leading edge councils are making impressive progress across the board and have implemented transaction processing systems on the Internet for paying council tax and parking fines. They are well on the way to meeting the 2005 target to provide all services electronically. In some cases they are working in partnership with private companies to provide call centers, on stop shops and to replace existing IT systems. At the other end of the scale the DTLR found that 6 per cent of the statements for implementing e-government were unacceptable. A further 30 per cent need significant work to bring them up to standard.
Those councils producing satisfactory Implementing e-Government statements will be eligible for a share of the 325 million pounds available over the next two years to support councils to meet the 2005 target.
Councils that failed to submit a statement or provided an unacceptable statement have been given a November deadline to produce an acceptable document. They are being encouraged to take advice from the Improvement and
Development Agency and the LGOL pathfinders. The additional work needed to remove weaknesses from other statements must be completed early in 2002.
The DTLR is arranging a series of regional workshops in October and November to give councils more detailed feedback on their statements.