Headlines: October 1st, 2003

The Office of the e-Envoy plans to launch the On-line Government Store early next year. It will attempt to draw together on line services currently scattered across government and replace UKOline. The store will be based around customer needs, rather than what organization is providing the service. The design of the store is based on three years research and experience.There will be a multi channel shop front providing services through the web, digital TV and other devices such as mobile phones. The shop will operate as a supermarket but the services on the shelves will be provided by franchisees, eg central departments and local authorities, not the supermarket owner.

The venture is being steered by a Cabinet Office committee chaired by Sir Andrew Turner, the Head of the Civil Service. Other members of the committee represent the Prime Minister’s Delivery Unit, The Office of Public Sector Reform and the Office of Government Commerce.