By Terry L. CooperThose who serve the public must take special care to ensure they make ethical and responsible decisions. Yet the realities of bureaucracies, deadlines, budgets, and demands for quick results make the payoffs for dealing formally with ethics seem unclear.

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MOBILE TECHNOLOGY TO PLAY GREATER PART IN COUNCIL SERVICE DELIVERY

Mobile devices seem set to change the way local authorities deliver some of their services, according to new research. A report from ndl-metascybe reveals the latest findings from its annual council e-government survey, which examines the different stages of Customer Relationship Management implementation within local authorities.

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NEW DRIVE BEGINS TO IMPROVE ACCESS TO PUBLIC SECTOR INFORMATION

The Information Commissioner is launching an initiative on Freedom of Information publication schemes following a review last year which highlighted the need to develop and improve the dissemination of public sector information. The initiative is being announced this week to mark International Your Right to Know Day, which is on Thursday.

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