Managing diverse leisure facilities across a range of sites presents a substantial challenge. This article describes how technical support was provided to enhance customer service and provide the information necessary to drive efficiency.

Lee Valley Regional Park Authority (LVRPA) runs a diverse portfolio of leisure attractions. With approaching five million annual leisure visits, and several coveted new legacy sites which were used as part of the London 2012 Olympic Games, the authority introduced Omnico technology to help it deliver world-class services.

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