Paddock S C
Public Personnel Management, (USA), Winter 97 (26/4)
Start page: 441 No of pages: 20

Explains the process used to develop benchmarks for Certified Public Manager Programmes which are used for management training by a number of states in the USA. Sets out the benchmarks derived for the Programme’s advisory board, the administrative and financial support it has, its management philosophy, its administrative control, the selection and support of programme participants, the accessibility, approach and support for participants’ learning, the training quality, the evaluation of participants and the programme evaluation. Explains the importance of the areas of the programme being benchmarked. Sets out the benchmark scores of the 12 states which participated in the benchmarking. Presents a summary list of the benchmarks and the standards set.

Subject(s): MANAGEMENT DEVELOPMENT, TRAINING, BENCHMARKING, PUBLIC SECTOR, USA
Database: PTA: Personnel & Training Abstracts
Style: Theoretical with application in practice, Survey
Indicators: Research Implication- **, Practice Implication- **, Originality- **, Readability- *, Total Number- ******* Reference: 27AD840

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