The Improvement and Development Agency has published a series of case studies that demonstrate how the use of innovative technology is improving services for citizens, businesses and communities. The themes covered are: Raising awareness across schools, Improving the quality of life of older people, Improving the quality of life of children, young people and families at risk, Promoting healthier communities, Creating safer and stronger communities, Transforming the local environment, Meeting local transport needs and Promoting the economic vitality of localities.The case studies are available at http://www.idea-knowledge.gov.uk/knowledge/bp.nsf/httppublicpages/464bd7 bd55e65c9080256d3d00556751?opendocument