Abstracts: December 1st, 2003

This document sets out a comprehensive approach to help ensure that local government has the right numbers of people in the right places with the right skills to deliver improved services, better productivity and greater customer focus in front line services. It has been developed by the Office of the Deputy Prime Minister and the Employers’ Organisation, with input from other government departments and relevant agencies and professional organizations.The strategy describes priority areas that are critical to the improvement of local authorities and to improving the delivery of customer focused public services. Developing leadership capacity among both officers and members, including attracting effective leaders into local government from outside the sector is of prime importance. This is closely followed by developing the skills and capacity of the workforce across the corporate centre of authorities, specific services, management and the frontline workforce. It will also be crucial to develop the organisation in order to achieve excellence in people and performance management, partnership working and the delivery of customer focused services. It will be important to ensure that authorities recruit, train and retain the staff they need and to address diversity and equality issues.This involves having pay and reward structures that attract, retain and develop a skilled and flexible workforce while achieving value for money in service delivery.

The strategy is available at: http://www.odpm.gov.uk/stellent/groups/odpm_localgov/documents/page/odp m_locgov_025568.pdf