By Geoff SmithInspiring and motivating Professional Service Teams can be a difficult challenge. Because of the nature of their work and personalities, many professionals prefer to do things on their own, in their own way. An organisation’s best talents may not take too kindly to being told what to do and when to do it. They may resist being managed, and be unenthusiastic about working in a team. Whatever category they fall into – highly qualified, creatives, knowledge workers, or conceptualists – they usually prefer to rely heavily on their own expertise to get a job done. The author looks at approaches to meeting this challenge.

Published by Kogan Page. ISBN: 0749439963. 18.99 pounds