This programme is now available to view on localgov.tv the online television channel for public service modernisation. It describes how Northamptonshire County Council and Parity Solutions have successfully worked in partnership to develop a platform for the use of social media tools within the Council and for engaging citizens in service redesign.
The Society of IT Management report ‘Better Connected’ concludes that the majority of council websites are not yet good enough to support the major shift to self-service required to mitigate the impact of budget cuts on service levels and satisfaction.
Read more on SURVEY FINDS COUNCIL WEBSITES NOT READY FOR SHIFT TO SELF SERVICE…
The Empowering Young People pilots were part of the ten year youth strategy for positive activities. The aim of the pilots was to make funds available so that the most disadvantaged young people in nine pilot areas could access positive activities. The amounts of the monthly subsidy varied from £20 to £40.
Read more on EMPOWERING YOUNG PEOPLE – EVALUATION OF PILOTS…
This programme is now available to view on localgov.tv the online television channel for public service modernisation. It describes how Redcar and Cleveland Borough Council has saved half a million pounds after introducing the EMC Documentum solution.
Read more on REDCAR AND CLEVELAND CUT COSTS WITH ELECTRONIC DOCUMENT MANAGEMENT…
The National Housing and Planning Advice Unit has developed three new affordability indicators to show the ability to access home ownership and the affordability of maintaining a mortgage or renting in the private sector.
This programme is now available to view on localgov.tv the online television channel for public service modernisation. John Suffolk the Cabinet Office’s CIO explains in the interview how delivering better public services at lower cost by the use of information technology is going to be crucial to the way public services develop.
This programme is now available to view on localgov.tv the online television channel for public service modernisation. It describes studies which demonstrate the huge impact of flexible working on staff productivity and reducing cost in the public sector.
Read more on FLEXIBLE WORKERS MORE PRODUCTIVE THAN OFFICE BASED STAFF…
This guidance about Local Involvement Networks describes the important role they play in helping to improve health and social care services. They are a key way of listening to the community and involving them in important decisions about the commissioning and running of services.
The Making Good Progress pilot was set up to test new ways to increase rates of pupil progress. It started in September 2007 and ran to July 2009 and involved pupils in Key Stage 2 and 3 in over 450 schools in 10 Local Authorities.
Councils have been urged to sign community contracts with local residents as a way to drive up the standard of local services. Contracts are also known as neighbourhood charters and they are voluntary written agreements between residents and local services setting out clear standards of service and priorities for action as well as the role local people can play in helping the services achieve the standards.
Read more on EVALUATION OF THE COMMUNITY CONTRACTS PILOT PROGRAMME…
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