THE COMMUNICATING ORGANISATION

Abstracts: February 24th, 2010

This document describes how good communication is used to support the development of high-performing organizations. There is compelling evidence that communication makes a vital contribution to organisations in the public services as well as in businesses.

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HOW WILL PUBLIC SPENDING CUTS BE MANAGED?

Abstracts: February 22nd, 2010

Contributors from the public and private sectors offer opinions on how best to manage the cuts.

Views include looking at the role of Quangos and Regional Development Agencies to see what policy areas could go to consortia of local authorities.

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PLACE BASED INNOVATION

Abstracts: February 18th, 2010

The paper illustrates the need for more innovation in public service and for a greater focus on decentralization. The authors, from the National School for Government, have drawn their conclusions from the Total Place initiatives. Policy development on public service reform has shifted towards a more decentralised, less command-and-control based approach, but a whole generation of Whitehall staff has grown up in that world, having little direct knowledge of the front line and no capacity to see things from a local perspective.

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ENGAGING AND RESPONDING TO COMMUNITIES

Abstracts: February 17th, 2010

Local Involvement Networks (LINks) exist in every local authority area to give people more influence over how their local health and social care services are planned and delivered. This guide explains how LINks operate and how volunteers can join them.

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BLOGGING AND FACEBOOK FOR COUNCILLORS

Abstracts: February 15th, 2010

The social media is becoming increasingly important to the lives of many people and it is particularly effective in getting messages across to people with an interest in common. A growing number of members of local councils are joining this movement with blogs or by the use of sites such as Facebook.

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EVALUATION OF MULTI-AREA AGREEMENTS

Abstracts: February 10th, 2010

The study has found considerable support for the concept of MAAs amongst both local and national players. It concluded that working at the level of the functional economic area is necessary for certain types of intervention and that the stress on economic development is appropriate.

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DELIVERING MORE WITH LESS: THE PEOPLE MANAGEMENT CHALLENGE

Abstracts: February 8th, 2010

A people management crisis threatens public service delivery, according to a report from the Chartered Institute of Personnel and Development.

The report highlights the sporadic and often inadequate quality of front line management in the public sector resulting in high levels of absence and an inability to tackle poor performance. Compared with the private sector, on average, public sector employers are three times less likely to discipline staff and rate their line managers’ conflict management skills more poorly.

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PLAN FOR RAISING THE SCHOOL LEAVING AGE

Abstracts: February 3rd, 2010

The Raising of the Participation Age means that all young people will continue in education or training to 17 from 2013 and to 18 from 2015. This will be the first time in nearly forty years that the education leaving age has been raised.

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SCOTLAND LEADS THE WAY IN TELEHEALTH

Abstracts: February 1st, 2010

This programme is now available to view on localgov.tv the online television channel for public service modernisation. It describes how The Scottish Centre for Telehealth is pioneering new communications technology to transform access to health and community care services.

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COMMUNITY EMPOWERMENT EVALUATION FRAMEWORK

Abstracts: January 27th, 2010

This guide sets out a standardised analytical framework for undertaking community empowerment evaluations. It has been produced to help with evaluations and also to promote consistency so different evaluations can be compared.

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