This report from KPMG claims that if public sector productivity growth in the last decade had kept pace with productivity growth in the private sector, the UK could have received the same quality and quantity of public service for £60 billion less per year.
Read more on PAYMENT FOR SUCCESS – HOW TO SHIFT POWER FROM WHITEHALL TO CUSTOMERS…
By Esther Cameron
Making Sense of Change Management examines managing and leading change in an organization. It covers key scenarios including re-structuring, cultural change and IT-based process change.
It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome rather than a dreaded concept. It offers considered insights into the many frameworks, models and ways of approaching change and helps the reader to apply the right approach to each unique situation.
Read more on MAKING SENSE OF CHANGE MANAGEMENT: A GUIDE TO MODELS, TOOLS AND TECHNIQUES…
By Stephen Jenner
This book distils the learning from practical experience and academic research and represents a significant contribution to the challenge of transforming government and public services in an environment of ever-tighter finances.
By Henry L. Thompson.
The author reveals the powerful and undermining effects of stress on good decision making, and what leaders can do about it.
The ability to make sound and timely decisions is the mark of a good leader. But when leaders with otherwise strong track records suddenly begin making poor decisions, as seen in the recent corporate scandals, the impact can be widespread. In The Stress Effect, leadership expert Henry L. Thompson argues that stress is often the real culprit behind this leadership failure. When leaders’ stress levels become sufficiently elevated, whether in the boardroom or on the front line of a manufacturing process, their ability to effectively use their emotional intelligence and cognitive ability in tandem to make wise decisions is significantly impaired.
Read more on THE STRESS EFFECT: WHY SMART LEADERS MAKE DUMB DECISIONS…
By Deanna Zandt.
The Internet is upending hierarchies and freeing the flow of information in a way that makes the invention of the printing press seem like an historical footnote. Share This! shows how to take advantage of this unprecedented opportunity to make marginalized voices heard and support real, fundamental change—and, incidentally, have some fun doing it.
Read more on SHARE THIS! HOW YOU WILL CHANGE THE WORLD WITH SOCIAL NETWORKING…
Webinar led by Stacey Berk
The webinar examines specific techniques used by the world’s best conflict management experts that are guaranteed to improve the way you handle your next conflict or sensitive situation with employees, colleagues, partners or any other type of problematic situation.
Read more on CONFLICT MANAGEMENT TIPS, TRICKS AND NEGOTIATING SKILLS…
By Barbara Nicholson and Lysa Parker.
Family educators and parenting consultants have found there is little to no understanding by most parents of attachment theory: that every child is born with a drive to form a close emotional relationship with the mother and father that could result in devastating effects if those needs are not met. They have found that too much advice is based on opinion, not sound research, which has often proven harmful to the child and the parent-child relationship.
These two publications from the Leadership Centre for Local Government mark the end of the pilot phase of total place and the start of transition to the mainstream. Together they chart how the concept of an innovative approach to redesigning services was proved beyond doubt, and where those who want to apply the thinking should start.
Read more on TOTAL PLACE: A LEARNING HISTORY AND PRACTITIONERS GUIDE TO DOING THINGS DIFFERENTLY…
By Shaun Belding
In today’s work environment, it is essential to get ahead and get noticed. We do have control over our success in life – we have an opportunity, every day, to change the odds in our favour.
By Jared Bernstein
The new century has brought a host of economic and social challenges. The author argues that a more collaborative approach is needed to meet this situation and he outlines a new collaborative strategy. The message is simple: we’re all in this together.
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