The Institute of Fiscal Studies (IFS) is calling for a re-examination of the simple two-category system of classifying a person as self-employed, or as an employee.It points to modern working patterns putting pressure on this simple classification, for people like homeworkers, casual workers, construction workers, agency workers and personal service companies.

Read more on TAX – ENCOURAGING ENTREPRENEURSHIP OR STAMPING ON IT?…

The Government has promised action as a result of a Better Regulation Task Force report on the impact for farmers of measures they must follow to protect the environment.The Task Force reported in November last year that the burden of regulation was unecessarily heavy on the agriculture industry, which is already under pressure.

Read more on PROMISE OF BETTER REGULATION FOR FARMERS…

Train L, Williams C
The International Journal of Public Sector Management, (UK), 2000 Vol 13 No 6
Start page: 526. No of pages: 14

Focuses on the introduction of a variety of quality initiatives with regard to the UK benefit enquiry line (BEL) – an advice and information service for people with disabilities. Looks at whether it is possible to maintain customer satisfaction whilst implementing efficiency measures. Refers to the various quality frameworks utilized; discusses the main features of the European Foundation for Quality Measurement that the Benefits Agency and BEL have adopted since 1999. Reports on the fact that BEL gained the Charter Mark award in 1994 and 1997 and the Investors in People (IIP) in 1995. Describes how in 1996-1997 the service was put out to tender and various processes were undertaken to down grade jobs at BEL and reduce the average call length target to those using the service. Argues that this has not meant a reduction in service delivery, touches on the attitude of staff and suggests that these developments are part of developing a ‘learning organization’.

Read more on EVOLUTION OF QUALITY MANAGEMENT: UK BENEFIT ENQUIRY…